Q. Can I return or get a refund for a product?

A. Generally, we cannot accept returns or refunds.
Once a product is purchased and leaves the store, returns or refunds are not possible due to hygiene management reasons.
Please be sure to check your products before payment.

Returns and refunds are possible only for initial defects such as leakage. In such cases, we will process returns to the manufacturer, and a refund can be made after you sign the necessary documents.
Please note that returns or refunds are not accepted for mistakes caused by customer misunderstanding.